Smarter Everyday

Account deletion

Request deletion without reinstalling the app

You can request deletion of your Smarter Everyday account and associated personal data. A parent or guardian may request deletion for a linked learner they are authorized to manage.

How to request deletion

1. Email us from a linked or otherwise verifiable address, or identify the verified phone number on the account.
2. Include the account display name and identify any linked learner account covered by the request.
3. Complete a reasonable identity or parental-authority check if requested. Never send a password or one-time verification code.

Email deletion request

What happens next

We will confirm the scope of the request, verify authority where needed, and delete or de-identify the account and associated personal data unless limited retention is required for security, fraud prevention, dispute resolution, or law. We will explain any such exception in our response.

Need an export first?

Ask for an account export in the same message before deletion. Questions: seraphs.lau@gmail.com.